Worth Every Stitch
Worth Every Stitch
Worth Every Stitch
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Our Story
Hello. I'm Lisa Michiko Vominh, a mom of three. After giving birth to my first child, I quickly learned about perineal tears, and why a peri-bottle was my new best friend. Returning home with huge pads, mesh undies, and a newborn was overwhelming.
I started Postpartum Panty Party to bring a bit of joy to new moms, whether it's their first or last baby. Postpartum can be a vulnerable time, and I want mamas to wear our underwear and feel empowered by the incredible journey of bringing a new life into the world.
With love,
Lisa
FOUNDER OF POSTPARTUM PANTY PARTY
Our Happy Clients
Love them!
These are hands down my favorite panties! The perfect amount of comfort and stretch. And I’m definitely a Wine Mom so love the fun saying. Bought them in the Grey color!!
Tracy Y.
How quickly can you answer my question?
We answer messages and emails in the order they are received and we try to respond as promptly as possible. We mostly reply within 24 hours of receiving a message or email.
Can I change my shipping address after my order has been placed?
Once an order is placed, our warehouse staff can pack and ship your order within 24 hours, so it's not always possible to process address change requests. If you notice an error, please email us ASAP with your name and order # so we can try to make a correction(s) to your package before it departs. There's no guarantee we can make it, especially once it leaves our warehouse, but we'll do everything we can!
How long is the processing period?
Order processing times are between 1~3 business days after the day you placed your order. Most packages are prepared within 24 hours, but if our warehouse is exceptionally backed up processing times may go up to 3 business days following the day you placed your order.
General shipping information:
Our warehouse processes and ships out all orders Mondays - Fridays (excluding major holidays). After placing your order, your package should be shipped out within 1~2 business days after your order is placed, and you will receive an email with the tracking number soon after. Depending on where you live, packages are delivered within 5~25 days from the date of shipment.
Will my order come in one package?
Depending on the size of your order you may receive separate packages that may possibly arrive 1~2 business days apart.
Out of stock/backordered items:
In the event that any of your items are out of stock, we will send you an email to let you know when we expect to have the items shipped out by. If the items are not expected to be restocked within 2 weeks, we will just automatically refund you for those items.
I received a damaged item, what do I do?
We apologize that your shipment didn't arrive in perfect condition! Please contact us with your name and order number for further assistance.
How can I track my order?
Once we ship your order, an email confirmation will be sent directly to you with a tracking link. Click on the link and you will be able to track your package.
The tracking number says delivered, but I haven't received my order?
All domestic (U.S) delivery issues become the responsibility of USPS once it’s been shipped from our warehouse or suppliers. You can contact USPS at (800) 275-8777 to locate your package at your local post office.
What do I do if something is missing in my order or is damaged?
If any of your purchased items are missing or are damaged please contact us immediately to resolve the issue. We have a Money Back Guarantee which lasts 30 days prior to the delivery of your order so make sure to contact us within that time frame. To get a hold of us to assist you please either use the Contact Us tab or email us at postpartumpantyparty@gmail.com.
